Salesforce Marketing Cloud Architect

Everything we do at Sunrun is driven by a determination to transform the way we power our lives. We know that starts at the individual employee level. We strive to foster an environment you can thrive in through our commitment to diversity, inclusion and belonging.

Why Sunrun?
A renewable energy revolution is beginning to blossom into the world’s largest industrial transformation since the personal computer. The aging and vulnerable electrical grid is rapidly being supplemented by rooftop solar and rechargeable batteries. That evolution is about to explode as drivers flock to EVs and fuel those cars with electricity from home, spiking demand for sustainable, reliable, and affordable electricity.  Sunrun is in the driver’s seat to lead this energy revolution as America’s leading residential solar and renewable energy provider. The company’s leadership team embraces a fast-paced, entrepreneurial mindset to seize this unique opportunity in history and position Sunrun as an aspirational, beloved technology consumer brand for a faster, cleaner, safer, easier, more efficient home of the future.

Job Responsibilities

• Integrate, connect, and utilize Salesforce suite including but not limited to CRM, Marketing Cloud, Datorama
• Build, test, and deploy marketing campaigns and include personalized and dynamic content via email and SMS
• Demonstrate a strong command of technical details to translate proposed solutions into functional specifications 
• Troubleshoot and support implemented Salesforce applications
• Leverage Journey Builder to deliver multi-touch communications
• Create SQL queries in Automation Studio to segment audiences
• Maintain best practices for Marketing Automation Platforms, including troubleshooting, naming conventions, list management, etc.
• Provide troubleshooting / first line of support for stakeholders working on deliverables and encountering errors or technical issues with SFMC platform
• Ensure flawless execution of marketing campaigns in SFMC
• Leverage marketing automation tools to develop transactional, promotional, and informational content strategies that maximize customer retention

Requirements

• 3-5 years of direct experience working with Salesforce platforms 
• Experience with SQL scripting for automated and triggered deployments, direct code requirements for partners, and managing QA/UAT testing
• Strong project management skills, attention to detail, and ability to juggle multiple priorities concurrently
• Strong experience in campaign execution and development experience using AMPScript
• SFMC certifications including Marketing Cloud Admin, Marketing Cloud Email Specialist, or Salesforce Admin (must have if no degree)
• Passionate about engaging customers 
• Ability to adapt to change and operate in a dynamic environment
• Excellent written and verbal communication skills

Recruiter:

Please note that the compensation information that follows is a good faith estimate for this position only and is provided pursuant to acts, such as The Equal Pay Transparency Act. It assumes that the successful candidate will be located in markets within the United States that warrant the compensation listed. Candidates in locations outside this local area may have a different  starting salary range for this opportunity which may be higher or lower.  Please speak with your recruiter to learn more.

Starting salary/wage for this opportunity:

Other rewards may include annual bonus eligibility, which is based on company and individual performance, short and long term incentives, and program-specific awards.  Sunrun provides a variety of benefits to employees, including health insurance coverage, an employee wellness program, life and disability insurance, a retirement savings plan, paid holidays and paid time off (PTO). A candidate’s salary history will not be used in compensation decisions. 

This description sets forth the general nature and level of the qualifications and duties required of employees in this job classification, as well as some of the essential functions of this role.  It is not designed to be a comprehensive inventory of all essential duties and qualifications. If you have a disability or special need that may require reasonable accommodation in order to participate in the hiring process or to perform this role if you are offered employment, please let us know by contacting us at candidateaccomodations@sunrun.com.