Employee Relations Representative

Everything we do at Sunrun is driven by a determination to transform the way we power our lives. We know that starts at the individual employee level. We strive to foster an environment you can thrive in through our commitment to diversity, inclusion and belonging.

As an Employee Relations Specialist, you play a critical role in supporting Sunrun’s mission to connect people to the cleanest energy on earth.  This role sits on Sunrun’s Legal Team within the Employee Relations and Compliance Department. 

Responsibilities

• Serve as the first point of contact to assist in triaging Employee Relations issues, concerns, and inquiries.

• Assist with investigating and addressing employee policy violations in a fair and timely manner.

• Provide guidance and support to supervisors and managers in handling employee conflicts and difficult situations effectively.

• Provide training to employees and managers on company policies and procedures related to employee relations and compliance.  

• Document comprehensive investigatory/fact-finding analysis for interviews and findings

• Collect, review, interpret, analyze and evaluate statements, documents and physical evidence collected during the investigation and develop recommendations for appropriate remediation or other action

• Collaborate with People Business Partners and Business Leaders to design action plans where appropriate

• Analyze employee relations trends and recommend strategies, solutions, programs and policies to mitigate future occurrences and improve employee relations practices

• Maintain accurate and confidential employee relations records, documentation, and case files.

Qualifications and Skills

• Minimum 2-3 years of direct experience in employee relations, investigations, Human Resources or other related field. 

• Working knowledge of federal, state, and local laws that govern employment policies and practices

• Excellent planning, organization and time management skills, attention to detail, ability to handle multiple tasks, and work in a fast-paced, time-sensitive environment

• Excellent judgment with the ability to manage highly sensitive and confidential information

• Excellent communication skills, with the ability to build rapport and trust at all levels of the organization.

• Strong written and verbal communication skills with the ability to effectively influence throughout all levels of the organization

• Ability to objectively present findings to various levels of management

Recruiter:

This description sets forth the general nature and level of the qualifications and duties required of employees in this job classification, as well as some of the essential functions of this role.  It is not designed to be a comprehensive inventory of all essential duties and qualifications. If you have a disability or special need that may require reasonable accommodation in order to participate in the hiring process or to perform this role if you are offered employment, please let us know by contacting us at candidateaccomodations@sunrun.com.