Dealer Enablement Manager

Everything we do at Sunrun is driven by a determination to transform the way we power our lives. We know that starts at the individual employee level. We strive to foster an environment you can thrive in through our commitment to diversity, inclusion and belonging.

Overview

As a Sr. Affiliate Dealer Enablement Manager at Sunrun, you will be a driving force in strategizing, developing, and executing initiatives to empower our Regional Partnerships and their dealers to effectively sell Sunrun's products. 

We are seeking a highly skilled and proactive Affiliate Experience Professional to join our Affiliate partner team supporting our partner network in Puerto Rico. Reporting directly to the Account Executive, you will spearhead the management of dealer relationships, support day-to-day top-of-funnel generation and conversion activities, and ensure seamless onboarding and activation processes. Your role will encompass a spectrum of responsibilities aimed at educating, supporting, and enabling Affiliate Partners and their Dealer/Rep network to achieve and surpass revenue growth and profitability targets.

Responsibilities

• Top-of-Funnel Optimization: Generate and optimize top-of-funnel activities to enhance lead generation and conversion rates. Drive conversions from opportunity generation to customer signature and final order completion (O2C) through strategic initiatives.

• Field Commitment and Relationship Management: Maintain a strong presence in the field, committing to approximately 50% travel to engage directly with dealer leaders, managers, and reps. Own and nurture relationships with the network to provide day-to-day support, driving successful top-of-funnel activities and conversions.

• Dealer Enablement Execution: Implement and execute Dealer Playbooks, ensuring alignment with established strategies and goals. Enroll dealers in monthly promotions and initiate sales training sessions to enhance product knowledge and sales techniques.

• Onboarding and Support: Serve as the first point of contact for ongoing onboarding needs, training, and escalations for new reps and dealers. Facilitate successful partnership launches during onboarding and oversee the activation process for representatives.

• Communication and Market Insights: Keep the Affiliate rep network informed of market trends, product strategies, and opportunities for enhanced sales performance. Conduct market and competitive analysis, gather field intelligence, and provide inputs for weekly sales forecasting.

• Support and Conflict Resolution: Provide project-level support and assist in resolving issues related to ROE (Rules of Engagement) and Code of Conduct violations. Offer support in resolving any challenges faced by dealers or reps.

Qualifications

• Bachelor’s degree or equivalent work experience.

• Bilingual in Spanish and English Required.

• Minimum of 5 years experience in dealer or affiliate partnership enablement, with a track record of driving successful sales initiatives.

• Willingness to commit to approximately 50% travel for field engagement.

• Strong interpersonal skills and the ability to manage relationships with various stakeholders.

• Exceptional organizational and multitasking abilities, capable of handling multiple projects simultaneously.

• Proficient communication skills, both verbal and written, to effectively convey information to diverse audiences.

• Familiarity with sales forecasting, market analysis, and resolving partnership-related issues is advantageous.

Physical Demands

• Be able to remain in a seated position for more than 50 percent of the workday

• Sufficient hand, arm, and finger dexterity to operate a computer keyboard and other office equipment

• Ability to exert up to 10 pounds of force and occasionally lift and or move up to 15 pounds

• Have adequate visual and hearing acuity to follow instructions, operate office equipment and determine the accuracy of the work assigned

• Ability to perform normal office duties

• Ability to operate office equipment including computers and determine the accuracy of work

Recruiter:

Please note that the compensation information that follows is a good faith estimate for this position only and is provided pursuant to acts, such as The Equal Pay Transparency Act. It assumes that the successful candidate will be located in markets within the United States that warrant the compensation listed. Candidates in locations outside this local area may have a different  starting salary range for this opportunity which may be higher or lower.  Please speak with your recruiter to learn more.

Starting salary/wage for this opportunity:

Other rewards may include annual bonus eligibility, which is based on company and individual performance, short and long term incentives, and program-specific awards.  Sunrun provides a variety of benefits to employees, including health insurance coverage, an employee wellness program, life and disability insurance, a retirement savings plan, paid holidays and paid time off (PTO). A candidate’s salary history will not be used in compensation decisions. 

This description sets forth the general nature and level of the qualifications and duties required of employees in this job classification, as well as some of the essential functions of this role.  It is not designed to be a comprehensive inventory of all essential duties and qualifications.  If you have a disability or special need that may require reasonable accommodation in order to participate in the hiring process or to perform this role if you are offered employment, please let us know by contacting us at candidateaccomodations@sunrun.com.

Sunrun is proud to be an equal opportunity employer that does not tolerate discrimination or harassment of any kind. Our commitment to Diversity, Inclusion & Belonging drives our ability to build diverse teams and develop inclusive work environments. At Sunrun, we believe that empowering people and valuing their differences are essential for our mission of connecting people to the cleanest energy on earth. We are committed to equal employment opportunities without consideration of race, color, religion, ethnicity, citizenship, political activity or affiliation, marital status, age, national origin, ancestry, disability, veteran status, sexual orientation, gender identity, gender expression, sex or gender, pregnancy or any other basis protected by law. We also consider qualified applicants with criminal convictions, consistent with applicable federal, state and local law.