Lead Generation CEE Representative

Everything we do at Sunrun is driven by a determination to transform the way we power our lives. We know that starts at the individual employee level. We strive to foster an environment you can thrive in through our commitment to diversity, inclusion and belonging.

Overview

The Clean Energy Expert (CEE) Lead Generation Representative handles a high volume of outbound and inbound calls from prospective customers inquiring about solar energy products and roofing services. Their main duty is to qualify prospective customers by adhering to call quality standards. They must be highly motivated to deliver a spectacular experience in a performance-based culture where hard work and success is rewarded with a strong compensation plan and opportunities for career growth.

Responsibilities

• Handles a high volume of outbound and inbound calls with prospective customers inquiring about solar energy products and roofing services with a focus on creating future appointments

• Utilizes the quality control script and overcomes objections with integrity

• Verifies and updates information on lead form as needed

• Meets performance metrics defined by management

• Utilizes company Google chat and email for internal communications

Qualifications

• High School Diploma Required

• Minimum of 6 months of experience in a sales or call center environment preferred 

• The ability to communicate fluently in English is an essential function of this role. Fluency in another language besides English is a plus.

• Strong work ethic and ambition to succeed

• Proficient with email, Google suite, and Customer Relationship Management (CRM) tools

• Remote role that requires reliable high-speed internet connection and work space that is free from distractions

• Ability to work varied weekends, evenings and some holiday shifts

Recruiter:

Please note that the compensation information is made in good faith for this position only.  It assumes that the successful candidate will be located in markets within the United States that warrant the compensation.  Please speak with your recruiter to learn more.

The starting salary/wage for this opportunity is in compliance with the local wage requirements.   

Sunrun provides a variety of benefits to employees, including health insurance coverage, a wellbeing program, life and disability insurance, a retirement savings plan, paid holidays, and paid time off (PTO). Other rewards may include annual bonus eligibility, based on both company and individual performance, as well as short- and long-term incentives and program-specific awards. Compensation decisions will not be based on a candidate's salary history. Please note: Employee benefits do not apply to our Fusion and Street Sales roles, which are 100% commission-based, (1099-NEC) positions.

This description sets forth the general nature and level of the qualifications and duties required of employees in this job classification, as well as some of the essential functions of this role.  It is not designed to be a comprehensive inventory of all essential duties and qualifications.  If you have a disability or special need that may require reasonable accommodation in order to participate in the hiring process or to perform this role if you are offered employment, please let us know by contacting us at candidateaccomodations@sunrun.com.

Sunrun is proud to be an equal opportunity employer that does not tolerate discrimination or harassment of any kind. Our commitment to Diversity, Inclusion & Belonging drives our ability to build diverse teams and develop inclusive work environments. At Sunrun, we believe that empowering people and valuing their differences are essential for our mission of connecting people to the cleanest energy on earth. We are committed to equal employment opportunities without consideration of race, color, religion, ethnicity, citizenship, political activity or affiliation, marital status, age, national origin, ancestry, disability, veteran status, sexual orientation, gender identity, gender expression, sex or gender, pregnancy or any other basis protected by law. We also consider qualified applicants with criminal convictions, consistent with applicable federal, state and local law.